Safe Dependable Care members are an extension of every passenger support system. When we greet you; we are extending our support to making sure your day and concerns are taken care of. We are trained to listen and to allow your remarks to be heard. We offer no direct guidance to solve any members concerns, other than to suggest they discuss it with their loved one. We all need to be heard and most often it relates to just listening, that answers the concerns and shows that someone cares.